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Thank you very much for your help arranging the trip to Harbin. Everything was WONDERFUL! The hotel was a perfect location, the tour guide exceeded our expectations and everything went as planned--we even had good weather. I will definitely have you make China travel arrangements in the future and recommend you to my friends. Thanks again!
Sue Hanline
January 13, 2012
對我們細心周到的安排和服務使我們非常感動,讓我們感覺像回家一樣親切
我新近於11月28日至12月2日參加了由美國明星假期組織的江南游旅行團。該團全陪是王睿先生。我們親切的稱他為“小王”。
從上海接機開始,到整個行程結束,小王對我們細心周到的安排和服務使我們非常感動,深深地佩服新一代中國導遊的風範,讓我們“feel at home”感覺像回家一樣親切。
在行程的最後一天,我們到蘇州絲綢廠購物,大家都非常躍躍欲試,我也不例外。
當地的地陪Amy 也十分熱情,招呼大家。我們買好東西之後,她都負責安排廠家打好包並裝車,服務簡直是一流,無可挑剔。
後來,東四買多了,Amy還特別幫我們跟工廠拿了幾個大編織袋,這樣,我們才能把小包集中一下,方便交運行李。
在上海浦東國際機場與小王匆匆告別,乘飛機返回美國,我們都還一直懷念著剛剛結束的愉快旅程… …
下面的小插曲就是我要讚揚小王的故事。
回到紐約家中之後,由於我自己的疏忽,沒有把所有購買的東西全部拿出來檢查,只是打開墊被包裝的拉鍊,沒有看到真絲四件套,就馬上給小王聯繫,反映我沒有收到我購買的真絲四件套。
小王一面馬上很冷靜地讓我再仔細檢查一遍,一面立即與工廠聯繫。
我檢查了一遍,直是打開拉鍊,還是沒有按小王建議把東西從包裝盒全部拿出來,就又給小王回信說沒找到。
直到小王拿到工廠的明細單和工廠的包裝過程之後,我才恍然大悟,把墊被從包裝盒裡取出來,原來真絲四件套是裹在墊被裡面的。
我這才意識到,由於我的疏忽大意,導致這麼多人忙前忙後,白忙一場,還耽誤了這麼多的時間和精力,我簡真是無地自容。
特別是小王,不但沒有說一句責備的話,還一直安慰我,叫我不要擔心,東西找到就好。
如果換到美國的話,我可能也難逃被人教訓一番的下場。
我對小王的欽佩之感油然而生。
所以特別想讓各位領導知道貴公司能有這樣出類拔萃的導遊,很值得敬佩。
同時希望有更多像小王這樣的導遊,使我們中華民族的美德發揚光大,使我們這些海外華人想到你們,就想到中國人的驕傲!
我會向更多的朋友推薦貴公司的服務,我也希望下次有機會再參加貴公司的旅遊團。
在此,我恭祝貴公司生意興隆,財源廣進,步步高!
最誠摯的敬意,
于科 Kelsi Yu Hoser
Global Sales Manager, Asia Pacific Sales
December 10, 2011
本家庭對這次江南游之全陪導遊小高及司機老吳之服務非常滿意,尤其對遊客之熱忱及負責之態度。實令遊客們有賓至如歸之感。特在此表示十二分之感謝!謝謝!
Lung Peng
November 4, 2011
這次我和我先生第一次參加國內的旅行社,歷時8天,給我們留下了很好的印象。尤其是我們的全陪導遊李國紅先生(Rodger),一路上對我們的照顧有加,我們還帶了2位美國的朋友同行,Rodger本來是沒有義務做英文翻譯,但他一路上都用英文給她們翻譯,美國的朋友都對他留下很好的印象。非常感謝Rodger
毛思佳
November 3, 2011
陳領隊是我參加過的旅行團中最好最好的領隊,雖然是個大男人,但比女人還心細。無對對老人還是小孩都照顧的很周到。我們很滿意。陳司機也是非常好,駕駛技術出色,車輛乾淨。百分之貳佰的滿意。
LIPING YIN
October 30, 2011
領隊高小龍鎮是一流的帶隊(萬分友善,口齒伶俐),十分關心隊友,非常負責,使我們旅程十分愉快,司機吳先生十分盡責,十分友善,驅車平穩安全。
何劍生夫婦
October 22, 2011
導遊專業服務佳,介紹當地風土人情,安排理想。旅行車清潔,師傅開車技術佳。希望日後再安排這些團,吸引更多海外華僑回祖國旅行。
Rolly Wong
October 22, 2011
小陳服務周到細心而且真誠熱情,他談吐活潑風趣親和力強,工作非常認真負責。小陳的全程導遊使我們對這次江南五城一行十分愉快,令人難以忘懷。我和我妹妹對他的服務印象深刻,希望和他後會有期。另外駕駛員師傅的車子開的非常平穩,而且總能很準確地把時速控制在62MPH(合99.8/小時)左右及以下的樣子(我帶了GPS,所以在車上能瞭解很多有關道路方向及行車細節。)所以我們也十分感謝他的安全駕駛。
陳祖良, 陳祖玲
October 13, 2011
導遊小陳工作認真負責,為人誠懇謙虛,善於于遊客相處,受到大家的好評。司機師傅工作認真,十分辛苦,全程未出任何差錯,僅此感謝!
張天潤, 羅申
October 13, 2011
Very professional and has given us excellent service regarding our trips
My husband and I have just returned from a glorious trip to Shanghai with side trips to Suzhou and Wuzhen. We wanted you both to know what an excellent job Rhonda Eggers has done for us. Not only for this trip but last year when we went to Beijing. This trip was customized for just the two of us and the guides and the drivers were excellent. Very professional and the automobiles clean and well taken care of.
Rhonda has always been very professional and has given us excellent service regarding our trips. We are now planning a third trip and Rhonda is working with us on that as well.
The Unitedvacaitons.com (Majestic Vacations) has served us well and we commend you and your excellent staff in putting so many pieces of the puzzle together. Our hotel in Shanghai was The Pullman, a 5 Star Hotel – it was beautifully appointed and the staff could not have been better. We would highly recommend The Pullman again to anyone going to Shanghai.
Please let Rhonda know how much we enjoy working with her.
Warm regards,
Joyce H. Honeyman and Ronald C. Honeyman
Bellevue, Washington
January 11, 2010
Everything about the service you arranged for me and my daughter in China was first-rate
As you know, I primarily asked you to reserve hotel rooms (at places we chose) and help us with the airport transfers, as well as a day trip to Souchou. The guides were excellent, spoke English well, and helped us have a most enjoyable time. The guide in Shanghai also helped my daughter make a purchase of equipment she needed for a computer, and we could never have managed this without her help and skill in communicating and knowing where to make this kind of purchase.
I have recommended your service to others who asked about our trip and will continue to do so.
Thank you, too, for responding in a timely fashion to my anxiety about traveling without vouchers. I observed a group in South America two years ago who had not received vouchers from their travel agent, and they had many difficulties. Asia, it seems, or at least United Vacations Asia (operated by Majestic Vacations) , is much more up-to-date. I appreciate your skill and professional expertise.
With best regards,
Jo Mooney
The tour guides were amazing
We had Ray (Shanghai), Caroline (Henan), Zoye (Xian) and Jane (Beijing). They were punctual, polite, hard working, fully knowledgeable about the sightseeing places, efficient and left no stone unturned to make our trip the best possible. They made sure that the food ordered met our dietery restrictions at every meal. The accompanying drivers also deserve full praise. Majestic should be very proud of the working ethics of its employees.
We loved China. People were very friendly and welcoming everywhere. The places we went to were spectacular and it was mind blowing to be introduced to China's history and her present day achievements.
The tour has been planned in an excellent manner. All aspects of sightseeing including cultural shows and local cuisine have been factored in. On our own we would never have been able to have such an excellent tour plan. Thank you and we will surely use your company for future travel
thank you,
Aruna and Ravi
My compliments to your and staff and firm
"Most recently your firm arranged a trip to China for me and my wife. I am
pleased to tell you that the trip went very well. We were pleased with all
the arrangements made for us; people met us at the airport on time and our
expectations were more than met. We were especially pleased with Ms.
Shirley Yang who managed our itinerary and hotel reservations. Ms. Yang was
always helpful and very prompt in her replies. She took care of our travel
needs with professionalism, knowledge and great care. She was always there
to re-assure us and satisfy our concerns. My compliments to Ms. Yang, to
you and your firm. I have already referred on friend to your agency and
will continue to recommend you to others."
Wednesday, June 11, 2008 Hank V. Savitch
Brown and Williamson Distinguished Research Professor
Department of Urban & Public Affairs
University of Louisville
Comments from 2006 University of Memphis Faculty Educationsl Tour
"The overall ambience of the trip was outstanding, during visits to six cities we visited the Three Gorges Dam, the Terracotta Army, the Forbidden City, and the Great Wall, among a host of lesser known historical and cultural sites. The tour was run flawlessly with superb accommodations, food, transportation and local guides.....it was a splendid job in promoting contact between The University of Memphis and Chinese universities."
Dr. David N. Lumsden
Professor
Department of Earth Sciences
Unviersity of Memphis
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Obtain price quotes for your special interest group.
Please call us at
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Special Interest Group
You only need to check with our customers to know that our professional group agents can meet your special needs for your group to Asia.
From educational and cultural exchange groups to business development groups -- your special interest group will benefit for the experience we have in making sure all the needs of your group are obtained. Custom itineraries designed for your special interest group, trade show and exhibitions, continuing educational seminars, conventions and conferences, and incentive reward travel are available to all over Asia. Leave the details and organization to Majestic Vacations.
As a group organizer, you may be able to earn free travel for you or someone on your group by selling as few as 15 people traveling together. To learn more about this incentive as well as obtaining price quotes for your special interest group, please contact us at Sales@Majestic-Vacations.com or call us at 1-888-288-7528.
Past Examples of Special Groups
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