User Agreement

This User Agreement constitutes a binding contract between you and Majestic Vacations. It governs your use of our platform to book flights, hotels, cruises, and escorted tours.

Majestic Vacations connects directly with over 60 airlines via NDC and GDS systems.

• Name Accuracy: Passenger names must match their passport exactly. Changes after booking are subject to strict airline policies and fees.
• Non-Refundable: Unless specified, promotional fares are often non-refundable and non-changeable.
• Schedule Changes: Airlines reserve the right to change schedules. We will notify you, but we are not liable for airline operational delays.

For our curated tour packages:

• Punctuality: Tours operate on a strict schedule. Failure to arrive at the pickup point on time will result in a missed tour without refund.
• Itinerary Modifications: Majestic Vacations reserves the right to alter itineraries due to force majeure (weather, traffic, strikes) to ensure safety.
• Luggage: Passengers are responsible for their own luggage. We are not liable for loss or damage left on vehicles.

Bookings for Cruises (17 partner lines) and Hotels (200k+ properties) are subject to the specific terms of the third-party supplier.

• Cruises: Pregnancy restrictions and visa requirements are the passenger's responsibility.
• Hotels: Incidental deposits may be required upon check-in. Room requests (e.g., high floor) are not guaranteed.

All cancellation requests must be submitted in writing. Refunds are processed based on the supplier's penalty schedule plus a Majestic Vacations processing fee.